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The Maricopa HMIS has selected ServicePoint™, from Bowman Systems, as the HMIS software.
Bowman Systems is a leading software development firm and ASP for the Human Services Industry. The company's flagship products, ServicePoint™ and CommunityPoint™, are pioneering web-based applications, helping identify and address social issues such as homelessness and poverty throughout the United States. In addition, Bowman provides a complete range of professional services and world class support for our clients. With an installed client base in over 23 states, Bowman Systems works with jurisdictions, coalitions, and agencies to enhance service delivery to clients while fostering collaboration amongst service providers. BS' client list includes state and municipal governments, continuums of care, information and referral agencies, food pantries, homeless shelters, areas on aging, child and youth programs, and more. ServicePoint™ is a revolutionary, web-based application empowering service providers, coalitions, and communities to manage real-time client and resource data. ServicePoint™provides robust client and referral tracking, case management, agency/program indexing, and reporting through a web interface. Combining the ease of the Internet and performance of an SQL database, ServicePoint™ is the easiest and most secure way to manage your information.
The ServicePoint™ Advantage:
Who uses ServicePoint™:
HMIS FunctionsServicePoint™is a powerful, web-based information management system for service providers of an agency, coalition or region of any size which provides robust client tracking, case management, agency and program indexing, and reporting - all in a real-time, web-based environment. You have complete control over your data with ServicePoint's™ mutli-industry leading security and confidentiality model. For a single agency looking for a better way to track client data and large coalitions uniting a community alike, ServicePoint™ provides everything you need in one package. Record detailed client profiles, assessments, referrals, historical information, and outcome measurements. Generate reports for HUD and others. Whatever your situation, ServicePoint provides an easy to use information management system with features, security, and control. The Maricopa HMIS Project uses the following ServicePoint modules:
Client Record Confidentiality If you wish to use ServicePoint™ for your coalition or community, some agencies may need to restrict certain client records. ServicePoint™ provides an effective way to restrict access to records while sharing statistics amongst. To achieve this, users can, either by default or selection, choose to input a "restricted" record. This means that the complete record can be seen by only the user and/or agency who input the record. With this in mind, agencies can use this system as their primary client database, knowing that their records will be protected. System Security In addition to confidentiality, ServicePoint™ deploys the most powerful system security available. Using 128-bit encryption, user authentication, and user access levels, ServicePoint™ ensures that your data will be protected from intrusion. And because ServicePoint™ can be hosted on Bowman Systems' secured network, it provides a more cost-effective way to manage data than the infrastructure costs of a wide-area network. Additionally, Bowman Systems provides digital certificate solutions (PKI), connectivity solutions, LAN/WAN support to ensure ServicePoint™ runs in your preferred environment. In 2006, Maricopa HMIS Project implement Bowman Systems' PKI. Community Information & ReferralCommunity Information & Referral (CIR) was founded in 1964 and incorporated as a private, nonprofit 501(c)(3) organization in 1979. CIR is a vital link between people who need help and the social service organizations ready to provide that help. Services provided by CIR include a free, confidential telephone Helpline which is available 24 hours a day; a computerized database of over 2800 agencies including government and private nonprofit organizations, self-help support groups, civic clubs, professional associations, and many more services. CIR publishes the Directories of Human Services & Self-Help Support Groups, and is a co-founder of >AzTeC (Arizona Telecommunication Community) Computing, a Free-Net providing free, text-based internet access. Also, as a founding member of the Alliance of Information & Referral Systems (AIRS), an international professional organization with over 900 members throughout the United States and Canada, CIR is taking the lead in providing information to those in need in as many ways as possible. CIR's information and referral services and many of its special programs (Flu/Pneumonia Immunizations, Income Tax Assistance, various holiday activity calendars) cover all of Arizona.In 2001, CIR volunteered to serve as the information link for the homeless providers located in the Maricopa County geographic area. Through the Maricopa Regional Continuum of Care, CIR submitted a successful application to the U.S. Department of Housing and Urban Development (HUD) to receive a grant to implement an “off-the-shelf” Homeless Management Information System (HMIS) software that will allow communication among and reporting from all of the homeless provider agencies in the Maricopa geographic area. CIR participated in a planning process with the Maricopa Association of Governments, the Continuum of Care on Homelessness, homeless providers, and state, county, and city governments to identify the community's requirements for this system and to procure a software vendor. CIR will have overall responsibility, along with the Project Team, for the HMIS Project. For more information about CIR, please visit www.cir.org or call 602-263-8845. Project GovernanceCIR has established two Project Governance organizations: a HMIS Advisory Board and a HMIS User Group. The purpose of the HMIS Advisory Board is:
As of 2009, the Advisory Board is scheduled to meet once every 3 months. The purpose of the HMIS User Group is to:
The HMIS User Group is composed of at least one representative from the following groups: provider agencies, state, city, county, and CIR. A list of the User Group membership is available on the secure portion of the Maricopa HMIS website. Project Team Members (Attends User Group meetings)
The HMIS User Group is scheduled to meet once every three months. |
© Community Information and Referral Services
Community Information and Referral Services is an Equal Opportunity Employer. Reasonable accommodations will be made upon request.
ServicePoint™ provides the following features: